If you’re buying new phone services provider, you may be pondering what Vonage reviews are all regarding. The company begun in 2001 with its HQ in Edison, New Jersey. It has also broadened into Canada since 2004, with offices in Mississauga, Ontario. Although it is not licensed by the Bbb, Vonage includes closed an overall total of 112 issues through the BETTER BUSINESS BUREAU over the past a year and 415 in the last 36 months. Here are some Vonage reviews to acquire more information.
The Vonage Contact Center supports omnichannel communication, so you can connect with your clients in the ways they prefer. Additionally, it may check client details in Salesforce and forward the call to the appropriate agent. Vonage likewise integrates strong AI and reporting features that continue call quality high. Additionally , a pre-installed AI allows you to transcribe cell phone calls and even transcribe them. Vonage offers both contact center services and pricing, so that you can choose what kind is best for your company.
Overall, Vonage reviews are generally positive. Vonage employees provide the company a 4. 0 rating out of five, which is 3% higher than the market average. The corporation promises to respond to complaints within 48 hours. However , a large number of employees experience reported that Vonage’s customer satisfaction representatives will not respond to all their complaints. Several Vonage staff have lamented about you can actually culture, plus the interview procedure. They suggest that Vonage improves these aspects https://online-company.net/why-do-we-need-a-business-strategy-consulting of this company’s services.